Q: What year was Triton Audio Cables established?
A:
2016.  Before becoming a VIABLUE and Furutech dealer, Triton Audio Cables started building mid-high end custom cable builds for headphones, earphones, DACs/Amplifiers, as well as third party cable reterminations and headphone modifications.


Q: Are the products available for immediately delivery?
A: All products status "In-stock" are handled and shipped within 1 business day after cleared payment.  Product status "Backorder" can still be ordered, but may take up to 2 weeks for final domestic delivery.


Q: Is my order secure?
A: Yes, payments are secured via PayPal or using your credit card. The Triton Audio Cables web store is a secured site.


Q: What about product warranty?
A: All manufacture warranty applies with each purchase and only applicable to the original purchaser.  Product warranty is non-transferable.


Q: What about returns?
A: With the exception of custom cut length products such as bulk cables and cable sleeving in which all sales are final, all new/unopened/sealed products can be returned within 30 days of the purchase order date.  Please request an RMA for authorized return.  Once the RMA is received by Triton Audio Cables, it is inspected and the order amount is refunded by original payment method.  If the returned item is used/opened/broken seal, a 20% restocking fee will be reduced from the return amount.  All return shipping costs is the buyer's responsibility.


Q: Are there taxes for orders?
A: For now, taxes are only collected for shipping addresses within Washington State.


Q: What about international shipping?
A:  International customers should email me for a shipping quote.  Unless otherwise agreed upon, I ship via USPS First Class.
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