FAQ

Q: Are the products available for immediately delivery?
A: Unless stated that the product is ready fore immediate shipment, all products are made on order.

Q: How long does it take to deliver a product?
A: The current build time is 1-2 days.  Subject to change.

Q: When is a product shipped?
A: A product is shipped within 24 hrs after product is made, excluding weekends and days falling on Federal holidays when the post office is closed.

Q: Is my order secure?
A: Yes, payments are secured via PayPal or using your credit card.  If you prefer not to make payments directly from the web store, I can send a PayPal invoice for your order.

Q: Do you offer cables with microphones?
A: Not at this time.

Q: Do you have a warranty?
A: On removable headphone and earphones cables, there's a 1 year warranty (not including normal wear and tear or accidental damages).  Everything else, there's a 90 day warranty.

Q: Are there taxes for orders?
A: Taxes are only collected for shipping addresses within Washington State.

Q: Is shipping really free?
A: Yes, shipping is free within USA

Q: What about international shipping?
A:  International customers should email me for a shipping quote.  Unless otherwise agreed upon, I ship via USPS First Class.

Q: How does one purchase with an International address?
A: Once the desired product is identified and shipping options and cost(s) are agreed upon, a PayPal Invoice will be sent.